ORDERS WILL BE SHIPPED WITHIN 1-2 WEEKS.

PLEASE ALLOW UP TO 31 BUSINESS DAYS FOR YOUR ORDER TO ARRIVE. INTERNATIONAL ORDERS MAY TAKE LONGER. YOUR PATIENCE IS TRULY APPRECIATED!!

IF YOUR ORDER DOES NOT ARRIVE WITHIN THIS TIME FRAME, PLEASE SEND ME AN EMAIL WITH YOUR ORDER NUMBER.

SHOP VELANIDI IS NOT RESPONSIBLE ANY CUSTOMS FEES/IMPORT TAXES,ETC. INCURRED.

For orders to the UK and EU, customers may be required to pay duties and tariffs imposed by their respective governments. Shop Velanidi is not responsible for these additional charges.

IF THE PACKAGE IS LOST, YOU MUST FILE A LOST PACKAGE CLAIM WITH THE DELIVERY COMPANY (UPS, USPS, CANADA POST, ETC). UNFORTUNATELY, THE PACKAGE IS OUT OF MY HANDS ONCE IT IS SHIPPED. KEEP ME IN TOUCH WITH THE PROGRESS OF THE INVESTIGATION AND WE CAN DETERMINE THE BEST OUTCOME FOR BOTH OF US!

IF YOUR ORDER IS RETURNED TO ME DUE TO A *CUSTOMER ERROR* WHEN INPUTTING THE SHIPPING ADDRESS, YOU CAN EITHER BE REFUNDED THE PRICE OF THE ITEM, OR YOU CAN PAY SHIPPING AGAIN TO HAVE IT RESENT.

***PLEASE DOUBLE CHECK YOUR ADDRESSES UPON SUBMITTING YOUR ORDER, AND SEND ME AN EMAIL ASAP WITH ANY CHANGES!!***

CURRENTLY SHIPPING TO:

Canada, USA, UK, Australia, France, Italy, Netherlands, New Zealand, Singapore, Germany, Mexico, Finland, Philippines, Portugal, Greece, Norway, Uruguay, Sweden, Switzerland, South Korea.